Privacy Policy

This Privacy Policy describes how GURUNATH TRADERS ("we", "us", "our") collects, uses, and protects your personal data when you use www.beyondquark.in. This policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025.

1. Data Fiduciary

GURUNATH TRADERS is the Data Fiduciary as defined under the DPDP Act, as it determines the purpose and means of processing your personal data.

2. Information We Collect

We collect the following categories of personal data:

• Identity Data: Name, email address, phone number.
• Transaction Data: Shipping address, pin code, payment information (processed securely via Cashfree).
• Technical Data: IP address, browser type, device information, and usage data for analytics and security.
• Communication Data: Records of your interactions with our support team.

3. Purpose of Processing

Your data is processed for the following purposes:

• Account creation and management.
• Processing payments and delivering products (digital and physical).
• Communicating order updates and providing customer support.
• Improving the Platform and personalizing your experience.
• Complying with legal and regulatory obligations.
• Preventing fraud and ensuring platform security.

4. Lawful Basis for Processing

We process your personal data based on the following lawful bases:

• Your Consent: For marketing communications and non-essential cookies.
• Contractual Necessity: For processing orders, delivering products, and providing services.
• Legal Obligation: For compliance with tax, accounting, and other statutory requirements.
• Legitimate Interest: For fraud prevention, security, and platform improvement.

5. Children's Data

Our Platform is designed for students preparing for competitive examinations. We recognize that some of our users may be under the age of 18. In accordance with the DPDP Act and DPDP Rules, 2025:

• We do not knowingly collect personal data of children under 18 without verifiable parental consent.
• Where a user is a child, the account must be created and managed by a parent or legal guardian.
• We do not undertake tracking, behavioural monitoring, or targeted advertising directed at children.

6. Consent

By registering on the Platform or placing an order, you provide explicit consent for the processing of your personal data as described in this policy. You may withdraw consent at any time by contacting support@beyondquark.in. Withdrawal of consent may affect your ability to use certain services.

7. Data Sharing

We do not sell your personal data. We may share it with:

• Payment gateway (Cashfree) for processing transactions.
• Logistics partners for delivering physical products.
• Legal authorities when required by law.
• Service providers (cloud hosting, analytics) under strict data processing agreements.

8. Data Retention

Your data is retained only as long as necessary for the purposes described above, or as required by law. Account data is deleted upon request, subject to legal retention obligations. Financial records are retained for a minimum of 8 years as required under Indian tax laws.

9. Your Rights

Under the DPDP Act, you have the right to:

• Access a copy of your personal data.
• Correct inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time.
• Lodge a complaint with the Data Protection Board of India.

To exercise any of these rights, contact our Grievance Officer at support@beyondquark.in.

10. Data Security

We implement reasonable security measures to protect your data, including encryption, access controls, and secure socket layer (SSL) technology. However, no method of transmission over the internet is 100% secure.

11. Data Breach Notification

In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals in accordance with the DPDP Act and DPDP Rules, 2025.

12. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and for security purposes. You can manage cookie preferences through your browser settings.

13. Grievance Officer